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Office of Information Technology Services

The Office of Information Technology Services (ITS) helps students, faculty, and staff stay connected and supported, from computer labs and campus Wi-Fi to email, network access, and tech support. Below you'll find what you need to get online, get help, and get to work.

Get Help

The Help Desk is your first stop for any technology issue, including account and password trouble, connecting a device, email problems, or questions about the labs.

Rinker Technology Center Help Desk
Phone: 863.616.6426 (ext. 6426 on campus)
Email: ishelp@flsouthern.edu
Hours: Staffed during Rinker Technology Center lab hours

Network outage after hours? Call the FSC Safety Office at 863.680.4305, available 24/7.

Computer Labs

Florida Southern has several lab locations across campus.

Rinker Technology Center

Monday-Thursday: 8 a.m.-11 p.m.
Friday: 8 a.m.-9 p.m.
Saturday: Noon-6 p.m.
Sunday: 3-11 p.m.

The Marshall and Vera Lea Rinker Technology Center, on Ingraham Avenue, is a place to complete coursework, collaborate on projects, or relax. The lab has more than 30 PCs and Macs, plus printers and scanner stations. Lab monitors and assistants are on duty during open hours to help and to staff the Help Desk.

TuTu's Cyber Cafe

Monday-Friday: 7 a.m.-11 p.m.
Saturday-Sunday: 9 a.m.-11 p.m.

Located in Roux Library, Tutu’s Cyber Café is a comfortable lounge with tables, couches, and computers. It’s another great option for studying or getting online, and you can grab a coffee, lunch, or snack while you work.

Classroom Labs

Some departmental classroom labs are open outside scheduled class times. Check with your instructor or department for available hours.

Stay Connected

FSC SSO Login

One username and password gets you into the systems you use every day, including the FSC Portal, Canvas, MocCareer Hub, Mocs Connect, and library resources.

Forgot your password? Contact the Help Desk.

Email

FSC email runs on Microsoft 365, so you can check it from anywhere.

  • Students: username@mocs.flsouthern.edu
  • Faculty and staff: username@flsouthern.edu

Getting Connected

Get your devices online and review the campus network guidelines.

Emergency Text Alerts

Florida Southern uses text messaging to send time-sensitive and emergency information directly to your cell phone. For example, you’ll receive notifications about:

  • Weather cancellations and delays
  • Emergency conditions on or around campus

All students who provide the College with their cell phone number are automatically enrolled in this service.

Meet our Team

Computer trouble? The Help Desk is staffed by lab monitors and student workers, offering phone support with email, Microsoft Office, and network questions.

Rinker Technology Center

Rinker Technology Center

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Haley Cahoon

Classroom Technician

John Geiger

John Geiger

Deployment Technician

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Zachary George

Lab Monitor

Dalton Glass

Dalton Glass

Lab Manager

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Scott Knipp

Deployment Technician

Aaron Maslanik

Aaron Maslanik

Deployment Technician

Caleb O'Shields

Caleb O'Shields

Classroom Technology Technician

Rebeca Whitcomb

Rebeca Whitcomb

Academic Deployment Coordinator

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Daniel Yates

Classroom Technician